Skip to content
  • Marketing and Adverting
  • Management
  • Branding
  • Home Business
  • Online Business
  • Storage Services
Different Businesses Ideas

Different Businesses Ideas

Find Different Businesses Ideas to start New Business

  • Home
  • Business
    • Business Ideas
    • E-Business
    • Home Business
    • International Business
    • Online Business
    • Small Business
  • Branding
    • Advertising
    • Marketing and Adverting
    • Promotion 
  • Careers 
    • Career Development
    • Career Management
    • Recruitment 
  • Professional Services
    • Outsourcing
    • Storage Services
  • Sales 
    • Sales Management
    • Sales Training 
  • Blog
  • Contact us
  • Toggle search form
  • 4 Tips to Make Your Workplace Clean
    four Tricks to Make Your Office Clear Professional Services
  • The Cost of Downtime In Manufacturing Industries
  • Crane Rental Services in Medicine Hat Professional Services
  • Chef Avenue’s Omnipan is a Showcase Model Of Genuine Collaboration Business
  • Online Business Consulting Services Delhi India
    On-line Enterprise Consulting Companies Delhi India Business Ideas
  • Digital Marketing Services In India
    Digital Advertising Providers In India Marketing and Adverting
  • Should You Can Your Beer? The Top Reasons Why You Should – and What to Expect Business
  • Significance of Getting Benchmark Study Middle East Done by Professionals
    Significance of Getting Benchmark Research Center East Carried out by Professionals Consulting

AI and the future of VoIP

Posted on 2019-01-292021-03-11 By WebEditor No Comments on AI and the future of VoIP

Artificial intelligence is starting to touch on many different areas of our lives. When it comes to telephone calls, particularly those made using VoIP, there are a number of areas where AI is expected to make a big difference in the future.

Image Credit

Call centre technology

Call centres are essential to many businesses. Despite the rise in use of email, social media and other communication methods, there are still many occasions when a phone call is needed in order to resolve an issue quickly and efficiently.

Automation of some aspects of call centre operation has been predicted for some time,
https://www.telegraph.co.uk/technology/2016/04/15/robots-will-replace-customer-service-agents–thank-god-for-that/ but only recently have developments in AI made it a more practical proposition. AI can be used for sophisticated tasks like determining the mood of a caller from their voice and thus directing them quickly to the right agent to deal with their enquiry.

Image Credit

A further development is the use of interactive voice response. IVR can gather relevant information about the customer in order to streamline the handling of the call, freeing up human agents to deal with the enquiry rather than having to ask a series of questions first. Although VoIP wholesale systems from suppliers like https://www.idtexpress.com/blog/2018/04/27/wholesale-voip-termination-choosing-a-provider significantly reduce call costs, making better use of staff time can also cut the cost of the operation.

Business functions

Moving a further stage on from IVR is the use of chatbots. Like IVR these can be used to automate interactions via the use of AI-powered chatbots. As these become more sophisticated they can be used for business tasks too, things like arranging meetings, inviting attendees, managing schedules and more.

AI can also be used to facilitate VoIP conferencing. As businesses become less centralised and allow employees more flexibility in their working patterns, it can be difficult to bring people together for meetings. Using AI can help to drive meetings by providing intelligent prompts to move the discussion on, or pulling up documents and data to back discussion points. As the technology advances it may also be able to deliver simultaneous translation on international calls.

Although AI is still in its relatively early stages, it promises to be able to advance business telecoms in many ways. Added to the flexibility and scalability of VoIP, it is something that any business relying on phone systems can’t afford to ignore.

WebEditor

See author's posts

Storage Services

Post navigation

Previous Post: Five reasons to upgrade your powder handling processes
Next Post: Why You Should Switch to T1 Internet

Related Posts

  • Characteristics of The Best Gun Safes
    Characteristics of The Best Gun Safes Storage Services
  • 5 Factors to Consider When Buying a Filing Cabinet Storage Services
  • Solve Your Space Problems With Beautiful
    Clear up Your House Issues With Lovely, Upkeep Free Duramax Vinyl Storage Shed Storage Services
  • TOP CHALLENGES OF PRODUCT WAREHOUSING Storage Services
  • Seasonal Storage Made Easy
    Seasonal Storage Made Straightforward Storage Services
  • Use Storage Company as Moving Resource
    Use Storage Firm as Transferring Useful resource Storage Services

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search

Author Bio

EMAIL NEWSLETTER

Subscribe to our newsletter for useful tips and valuable resources.
Loading

CATEGORIES

  • Advertising
  • Automotive
  • B2B Marketing
  • B2C Marketing
  • Branding
  • Business
  • Business Consulting 
  • Business Ideas
  • Business Ideas 
  • Business loan
  • Career Development
  • Careers 
  • Consulting
  • Customer Service
  • E-Business
  • Home Business
  • Industries
  • Insurance and Loan
  • IT Industry
  • Local Businesses
  • Management
  • Manufacturing
  • Marketing 
  • Marketing and Adverting
  • Online Business
  • Online Earning
  • Outsourcing
  • Professional Services
  • Real Estate
  • Sales Management
  • Sales Training 
  • Small Business
  • Storage Services
  • Travel

Recent Posts

  • 7 Things to Look for When Hiring a Nanny
  • 5 Simple Tree Care and Maintenance Tips To Keep Your Trees Healthy
  • The Benefits Of Using A Reliable Recruitment Agency
  • The Wonders of PoE Lighting
  • How Same-Day Sticker Printing Works
  • A Beginner’s Guide to How Makeup is Made Marketing and Adverting
  • How to Find the Best Financial Advisors B2C Marketing
  • How Does The ITSM Consulting Services Benefits?
    How Does The ITSM Consulting Providers Advantages? Consulting
  • Food Services Industry: Flexibility in The Days Ahead Small Business
  • Online T-shirts Are Not For Only Fun They Are For Charity Also
    On-line T-shirts Are Not For Solely Enjoyable They Are For Charity Additionally Online Business
  • Why You Need to Start Pet Boarding in Vancouver Business
  • Hazardous Material Removal Contractors in Edmonton Professional Services
  • Tips to Select Payroll and HR Services for Improving Your Business Profit B2B Marketing

Quick Links

  • Home
  • Blog
  • Privacy Policy
  • Contact us
  • Sitemap

Recent Posts

  • 7 Things to Look for When Hiring a Nanny
  • 5 Simple Tree Care and Maintenance Tips To Keep Your Trees Healthy
  • The Benefits Of Using A Reliable Recruitment Agency
  • The Wonders of PoE Lighting
  • How Same-Day Sticker Printing Works

Email NewsLetters

Subscribe to our newsletter for useful tips and valuable resources.
Loading

Calendar

February 2023
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728  
« Nov    

Copyright © 2023 Different Businesses Ideas.

Powered by PressBook News WordPress theme